System Support Associate Mind map IT Solutions

About Mind Map IT Solutions

Job Description

As a System Support Associate, you will assist the IT team in monitoring and maintaining key system infrastructures, such as servers, network devices, and computer systems. Your role includes handling support tickets, performing software installations, managing system updates, and supporting backup and recovery processes. You will also work on documenting processes and participating in ongoing system improvement projects. The position requires a proactive approach to problem-solving and a foundational knowledge of system administration. Qualifications and Skills - Strong communication skills - Problem-solving ability - Empathy - Patience - Adaptability - Active listening - Time management - Conflict resolution We are urgently hiring:- Experienced in the US technical support/sales process. Job Summary: Customer Support Executive. Excellent English Communication Skills Excellent Customer Handling Skills. Experience in Technical Sales. Must have worked on Smart speakers, E-Mail calls, Extenders/routers, GPS systems, etc. Night Shift (6 days working). Sun Fixed Off. Job Types: Full-time, Walk-In Salary: Negotiable. Good Incentive Plans. upto 20k per month Desired Candidate Profile # Fresher and Experienced Candidates from the Tricity (Chandigarh, Mohali, and Panchkula) # The candidate should be able to commute to the Mohali office. #Candidate should be hardworking and should possess a competitive nature concerning the job Education: Bachelor's (Preferred) Experience: Business development: 1 year (Preferred) Lead generation: 1 year (Preferred) Total work: 1 year (Preferred)Sales: 1 year (Preferred) Incentive Plans. Job Types: Full-time, Permanent, Fresher Shift: Night shift Experience: total work: 1 year (Preferred) Work Location: In person,