System Admin PromptTech Middle East Pvt Ltd.

About PromptTech Middle East Pvt Ltd.

Job Description

We are seeking a highly skilled and experienced System Administrator to join our IT team Technical Support: Provide prompt and effective technical support to end-users, addressing hardware, software, and network issues. Issue Resolution: Troubleshoot and resolve software, system, and network issues in a timely manner. System Maintenance: Install, configure, and maintain Windows server operating systems, as well as network devices such as routers, switches, access points, and firewalls. Cloud Environment: Set up and oversee cloud environments, including Azure and AWS. Cloud Technical Support: Provide prompt and effective technical support for end-users, with a primary focus on cloud-based applications and services in Azure and AWS environments. Cloud Issue Resolution: Troubleshoot and resolve issues related to cloud infrastructure, virtual machines, cloud networking, and cloud-hosted applications, ensuring minimal downtime. Cloud Infrastructure Management: Deploy, configure, and maintain cloud infrastructure, including virtual networks, storage solutions, and compute resources in Azure and AWS. Hybrid System Maintenance: Manage hybrid environments by integrating on-premises systems with cloud platforms, maintaining Windows servers and essential networking hardware (routers, switches, firewalls) when necessary. Identity & Access Management: Configure and oversee cloud-based identity and access management (IAM), setting up and managing user accounts, roles, permissions, and conditional access policies. Cloud Network Performance: Monitor and optimize the performance of cloud networking components such as virtual private networks (VPN), load balancers, and hybrid connectivity (e.g., ExpressRoute, AWS Direct Connect). Cloud Security: Implement and manage robust cloud security measures, including encryption, firewalls, security groups, and automated threat detection systems. Conduct regular audits and vulnerability assessments in cloud environments. Cloud Documentation: Develop and maintain comprehensive documentation for cloud architecture, deployments, operational procedures, and compliance standards. Cross-Functional Collaboration: Work closely with DevOps, security, and other IT teams to ensure seamless integration, scalability, and reliability of cloud services. User Management: Set up and manage user accounts, permissions, and access controls. Network Performance: Monitor and manage network performance, including LAN, WAN, and VPN. Security: Ensure system and data security by implementing and managing security measures, conducting regular security audits and vulnerability assessments, and monitoring systems for security breaches. Documentation: Develop and maintain technical documentation, including network diagrams and IT policies. Collaboration: Collaborate with other IT professionals to ensure seamless integration and operation of IT systems. Requirements: Education: Bachelor's degree in Information Technology or Diploma in Computer Science or related field. Experience: at least 3 years proven experience as a System Administrator, Network Administrator, or similar role. Knowledge: Strong knowledge of Windows operating systems, macOS, Linux, and network management. Skills: Excellent problem-solving skills, attention to detail, strong communication and interpersonal skills, ability to work independently and as part of a team, and willingness to work in shifts and availability outside of working hours. Job Types: Full-time, Permanent Benefits: Health insurance Life insurance Paid sick time Schedule: Day shift Monday to Friday Morning shift Work Location: In person Speak with the employer +91 8891302779,