Support Intern Hack2skill
Hack2skill
Office Location
Full Time
Experience: 0 - 0 years required
Pay:
Salary Information not included
Type: Full Time
Location: Delhi
Skills: Troubleshooting, Verbal, written communication skills, Customer Support Tools
About Hack2skill
Job Description
Support Intern Job Description About the Role: We are looking for a Support Intern to assist our customer support team in addressing user queries, troubleshooting issues, and ensuring a smooth customer experience. This role is ideal for someone with excellent communication skills, a problem-solving mindset, and a keen interest in customer service. Responsibilities: Respond to customer inquiries via email, chat, or phone. Assist in troubleshooting. Document customer queries, issues, and resolutions. Collaborate with the support team to improve processes and response times. Provide feedback to internal teams based on customer interactions. Maintain a high level of customer satisfaction through professional communication. Requirements: Strong verbal and written communication skills. Basic understanding of how to handle guests or a customer. Ability to multitask and manage time efficiently. Familiarity with customer support tools. Perks & Benefits: Hands-on experience in customer support operations. Opportunity to work with experienced professionals. Certificate of Internship upon completion. Potential for a full-time role based on performance.,