Support Engineer Electron JS | Angular | Java (MT514ST RM 3330) Source-right

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Job Description

Position: Support Engineer Electron JS | Angular | Java (MT514ST RM 3330) Summary: We are seeking proactive and detail-oriented Support Engineers with expertise in Electron JS, Angular, and Java to join our technical support team. You will diagnose, resolve, and escalate technical issues for desktop (Electron) and web-based (Angular/Java) applications. This role blends development knowledge, troubleshooting skills, and excellent customer service. Key Responsibilities: Provide L2/L2.5 application support for software solutions built using Electron JS, Angular, and Java. Troubleshoot production issues, conduct root cause analysis, and implement short-term and long-term resolutions. Monitor application performance and logs, responding to incidents within defined SLAs. Collaborate with development, QA, and DevOps teams to resolve complex technical problems. Develop support documentation, FAQs, and knowledge base articles. Clearly communicate with clients or internal users to understand and address issue reports. Participate in on-call rotation or provide after-hours support as needed. Required Skills & Qualifications: 5-14 years of experience in technical support, software engineering, or application maintenance. Strong proficiency in Electron JS, Angular, and Java. Excellent troubleshooting and problem-solving abilities. Effective communication and customer service skills. Experience working within defined SLAs. Ability to collaborate effectively within cross-functional teams. ****************************************************************************************************************************************** Job Category: Support Engineer - Electron JS | Angular | Java Job Type: Full Time Job Location: HyderabadNoida Experience: 5-14 Years Notice period: 0-30 days,