Support & Demo Specialist JKV Solutions Pvt. Ltd
JKV Solutions Pvt. Ltd
Office Location
Full Time
Experience: 0 - 0 years required
Pay: INR 300000 - INR 500000 /year
Type: Full Time
Location: All India
Skills: Troubleshooting, Communication skills, Technical Support, Customer Service, Documentation, product demonstrations, Problemsolving
About JKV Solutions Pvt. Ltd
Job Description
Job Description : Support & Demo Specialist Job Title: Support & Demo Specialist Location: Ahmedabad (On-Site) Salary: 3-5 LPA Experience & Qualification: No specific requirements Job Overview: We are looking for a Support & Demo Specialist to provide product demonstrations and assist clients with troubleshooting and queries. This is an office-based role, requiring excellent communication and problem-solving skills to ensure a seamless client experience. Responsibilities: Conduct live product demos for clients, showcasing features and benefits. Provide technical support and guidance to resolve client issues effectively. Respond to customer inquiries via email, phone, or chat in a timely manner. Maintain product knowledge and stay updated on new features or updates. Work closely with internal teams to escalate and resolve complex issues. Document client interactions, feedback, and resolutions for continuous improvement. Requirements: Comfortable using computers and the internet. Good communication and problem-solving skills. Willingness to learn and work in an office-based role. Job Type: Full-time Shift: Day shift Work Days: Monday to Friday Work Location: In person,