Support Coordinator YMTS India
YMTS India
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Andhra Pradesh
Skills: Customer Service, Telecalling, Communication skills, Time management, Support Coordination, Fluency in South Indian languages, Organizational Skills, Multitasking, Positive attitude, Team player, customercentric approach
About YMTS India
Job Description
Work Type :Full Time - Work From Office Roles & Responsibilties : Make outbound calls to clients using provided leads to schedule training sessions for the Petrosoft software. Coordinate with trainers and clients to book and confirm training time slots. Schedule a minimum of 45 training sessions per day. Track and follow up to ensure trainers complete at least 50 trainings per month. Maintain accurate records of scheduled and completed trainings. Communicate effectively in multiple South Indian languages to cater to regional clients. Handle rescheduling, cancellations, and last-minute changes promptly and professionally. Report daily and monthly progress to the team lead/manager. Assist in resolving minor queries related to training coordination. Requirements : Proven experience in support coordination, customer service, or telecalling. Fluency in at least two South Indian languages (Kannada, Tamil, Telugu, Malayalam); proficiency in English and Hindi is a plus. Good communication skills. Strong organizational and time management abilities. Ability to handle high call volumes and multitask efficiently. Positive attitude, team player, and customer-centric approach. Apply now on careers@ymtsindia.com or +91-8688400283 (HR), +91-6281008630, +91-9966062884,