Store Manager/Assistant Manager Wedtree eStore Private Limited

About Wedtree EStore Private Limited

Job Description

Customer Service Customer Interaction: Engage with customers to provide a positive shopping experience, addressing their needs and resolving any issues or complaints. Sales Support: Assist customers with product selection, gift recommendations, and ensuring they have a pleasant shopping experience. Sales and Inventory Management Sales Monitoring: Track sales performance, analyze sales data, and contribute to meeting or exceeding sales targets. Inventory Control: Manage stock levels, conduct regular inventory checks, and ensure that products are well-stocked and displayed attractively. Merchandising: Help with the arrangement and presentation of products to maximize sales and enhance the store's appearance. Team Leadership Staff Supervision: Assist in the recruitment, training, and supervision of store staff. Provide guidance, support, and performance feedback. Scheduling: Help create staff schedules, ensuring adequate coverage during peak times and managing time-off requests. Operations Management Daily Operations: Oversee daily store operations, including opening and closing procedures, cash handling, and maintaining a clean and organized store environment. Policy Implementation: Ensure that company policies, procedures, and standards are followed by all staff members. Marketing and Promotions Promotional Activities: Assist in planning and executing in-store promotions, events, and marketing campaigns to drive sales and customer engagement. Social Media: Manage or contribute to the stores social media presence, promoting products and engaging with customers online. Financial Responsibilities Budget Management: Assist in managing the stores budget, controlling expenses, and maximizing profitability. Reporting: Prepare and submit regular reports on sales performance, inventory levels, and staff productivity to the store manager or higher management. Health and Safety Compliance: Ensure that the store complies with health and safety regulations and standards. Training: Conduct regular training sessions for staff on health and safety practices. Customer Relations Loyalty Programs: Promote and manage customer loyalty programs, encouraging repeat business and building long-term relationships with customers. Feedback Management: Collect and analyze customer feedback to improve the stores services and products. Problem-Solving Issue Resolution: Address and resolve any issues or conflicts that arise in the store, whether related to customers, staff, or operations. Adaptability: Quickly adapt to changing circumstances and make decisions to maintain store efficiency and customer satisfaction. Job Type: Full-time Experience: Retail sales: 1 year (Preferred) total work: 1 year (Preferred) Language: English (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person,