Store Manager SKILLVENTORY Hiring For Skillventory
SKILLVENTORY Hiring For Skillventory
Office Location
Full Time
Experience: 2 - 2 years required
Pay: INR 500000 - INR 1000000 /year
Type: Full Time
Location: Indore
Skills: Communication, Service, customer, Sales, Interpersonal, Jewellery Industry Knowledge
About SKILLVENTORY Hiring For Skillventory
Job Description
Job Summary:
We are seeking a dynamic, customer-focused Store Manager to oversee the daily operations of our jewellery store. The ideal candidate will be responsible for leading a team, driving sales, ensuring excellent customer service, maintaining store standards, and managing inventory and staff performance. This role requires a blend of leadership, sales expertise, and operational acumen in a luxury retail environment.
Key Responsibilities:
Sales & Customer Service
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Drive store sales and meet or exceed sales targets through effective team leadership.
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Ensure an exceptional and personalised customer experience that reflects the brand's values.
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Build strong client relationships and manage VIP clientele through follow-ups and tailored services.
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Handle customer queries, complaints, and feedback professionally and promptly.
Team Management
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Recruit, train, and develop sales associates and support staff.
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Set clear performance expectations and conduct regular staff evaluations.
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Motivate the team to achieve individual and team sales goals.
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Schedule shifts and manage store manpower efficiently.
Store Operations
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Oversee daily operations including opening, closing, and cash handling.
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Maintain high standards of visual merchandising and store presentation.
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Ensure all safety, security, and compliance procedures are followed.
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Monitor and control expenses, and optimise store profitability.
Inventory & Stock Management
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Oversee stock levels and ensure accurate inventory management.
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Coordinate with suppliers and head office for timely stock replenishment.
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Conduct regular stock audits and reconcile discrepancies.
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Ensure proper care, handling, and security of high-value jewellery items.
Reporting & Analysis
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Prepare daily, weekly, and monthly sales reports and share with management.
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Analyse sales trends, customer data, and inventory levels to make informed decisions.
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Implement promotional strategies and monitor their effectiveness.