Storage Tech Support | 4-6 Years | Gurgaon Capgemini

  • company name Capgemini
  • working location Office Location
  • job type Full Time

Experience: 3 - 3 years required

Pay:

Salary Information not included

Type: Full Time

Location: Haryana

Skills: Interpersonal Skills, Troubleshooting, Fibre Channel, ISCSI, RAID, Disaster Recovery, Problemsolving, networking troubleshooting, Basic Virtualization, Storage Networking

About Capgemini

Job Description

Job Description First-rate interpersonal phone skills, etiquette and work ethic. Ability to work under pressure with calmness and composure. Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures, strong attention to detail, and be able to keep organized notes. Three (3) to Five (5) years of experience in a previous technical support role. Prior knowledge or experience on Dell - Compellent product is an added advantage Networking Troubleshooting Knowledge Basic Virtualization Knowledge Storage Networking Knowledge (optional) Knowledge in Fibre Channel, iSCSI, RAID, Block/File level management and Disaster recovery would be highly beneficial Job Description - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.,