Storage Tech Support | 4-6 Years | Gurgaon Capgemini Engineering
Capgemini Engineering
Office Location
Full Time
Experience: 4 - 4 years required
Pay:
Salary Information not included
Type: Full Time
Location: Haryana
Skills: Technical Support, Fibre Channel, ISCSI, RAID, Disaster Recovery, First point of contact, Dell products, storage attached network SAN, network attached storage NAS, Analyse log files, Troubleshoot, BlockFile level management
About Capgemini Engineering
Job Description
Job Description Key skills :First point of contact for customers with technical support issues and questions on Dell products, including advanced storage attached network (SAN) and network attached storage (NAS) environmentsAnalyse log files and all other relevant information to troubleshoot and resolved storage issuesAnalyse and resolve Complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Service. Knowledge in Fibre Channel, iSCSI, RAID, Block/File level management and Disaster recovery would be highly beneficial Job Description - Grade SpecificFocus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.,