State Head-Cross Sell (SME Loans) IDFC FIRST Bank
IDFC FIRST Bank
Office Location
Full Time
Experience: 5 - 5 years required
Pay:
Salary Information not included
Type: Full Time
Location: Coimbatore
Skills: Sourcing, Portfolio Management, Market Knowledge, Customer Service, Process Improvement, Policy Development, Managing channels, Acquiring business
About IDFC FIRST Bank
Job Description
The role of State Head - Cross Sell (SME Loans) in the SME Loans department involves sourcing loans from the market through DSAs/DSTs and existing channel partners to build a quality portfolio. As a State Head, you will manage a team, cultivate strong relationships, promote cooperation, and communicate effectively across various mediums. It is essential to adhere to the bank's policies and guidelines while carrying out these responsibilities. Your execution of tasks should support sales objectives while mitigating risks to contribute to the bank's overall goals. Your main responsibilities will include sourcing and managing channels in the market to acquire business, maintaining a high-quality portfolio by minimizing delinquency and rejection rates, possessing extensive knowledge of retail assets, products, operations, and market trends, identifying market trends and developing channels for business acquisition, and delivering excellent customer service. You will also be expected to suggest enhancements to processes and policies in Retail Banking to enhance operational efficiencies and customer service quality. To qualify for this role, you should hold a Graduation degree in any field and a Post-graduation degree in MBA or PGDM. Additionally, you should have 5-10 years of relevant experience in the industry.,