Sr. Technical Writer Cognizant

About Cognizant

Cognizant is a multinational information technology services and consulting firm headquartered in the United States. Its headquarters are located in Teaneck, New Jersey, in the United States. Cognizant is listed on the NASDAQ-100 under the symbol CTSH.

Job Description

The successful candidate for this position will report to the Documentation Content and Delivery Manager while closely collaborating with all Product Leads and engaging with the wider Business Analysis and Engineering teams. Your primary responsibility will involve contributing to the creation and upkeep of all customer-facing Product content. To excel in this role, you should possess substantial experience in developing enterprise-level Product reference content and end-user documentation for Products or Platforms. Ideally, you will also demonstrate a customer-focused product mindset. Your key responsibilities will include writing, editing, and maintaining all Product User Guides for the Meritsoft Product suite. Additionally, you will be responsible for generating and releasing various customer-facing technical reference, help, and training materials as needed. Collaboration with Product Leads to ensure timely updates of Product Guides in alignment with new feature additions to Products is essential. The ideal candidate will thrive in a dynamic, fast-paced setting and exhibit a strong background in technical writing, editing, and content development. Your expertise should encompass editing comprehensive content for Enterprise Software products and driving consistency and coherence across multiple content deliverables. You are expected to leverage your profound understanding of customer requirements in utilizing Enterprise Software and your experience in advocating for customers throughout the process.,