Sr Project Lead-Cloud & Infra Engg Birlasoft
Birlasoft
Office Location
Full Time
Experience: 5 - 5 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Project Management, resource allocation, Risk management, KPI Monitoring, Process Improvement, Budget Management, Client Relationship Management, Client Collaboration, SLA Adherence, Crossfunctional Coordination
About Birlasoft
Job Description
Area(s) of responsibility Lead and manage end-to-end service delivery for assigned projects, ensuring timely and quality outcomes. Collaborate with clients to understand their requirements and ensure alignment with project objectives. Oversee the planning, execution, and monitoring of projects, including resource allocation and risk management. Ensure adherence to SLAs (Service Level Agreements) and KPIs (Key Performance Indicators). Coordinate with cross-functional teams to resolve issues and ensure seamless service delivery. Drive process improvements to enhance efficiency and service quality. Prepare and present regular project status reports to stakeholders. Manage budgets and ensure cost-effective delivery of services. Foster strong client relationships to ensure satisfaction and retention.,