SR. Customer Care Executive Placement Local Hiring For MNC
Placement Local Hiring For MNC
Office Location
Full Time
Experience: 3 - 3 years required
Pay: INR 300000 - INR 400000 /year
Type: Full Time
Location: Mumbai City
Skills: Customer Service, Customer relationship, blended process, Customer care, chat process, mail process
About Placement Local Hiring For MNC
Job Description
We have an opening for Sr. Customer Care Executive
Working Time : 10:00 am to 7:00 pm
Working Days : 5 Days
Work Mode: Hybrid
Location : Andheri
Graduation is Mandatory
Responsibilities:
1. Respond to customer inquiries via phone and email, globally.
2. Analyze and resolve customer concerns through active listening and research.
3. Log cases in the system and communicate resolutions to clients.
4. Foster strong relationships with primary contacts, ensuring client satisfaction and identifying new sales opportunities.
5. Collaborate with cross-functional departments to resolve client inquiries efficiently.
6. Demonstrate attention to detail, consistency, and effective project management skills.
Thanks & Regards
HR Shamal
Email; splacementlocal@gmail.com
Whats app : 99679 40907