Sr. Business Process Analyst OpenText

About OpenText

Job Description

As a Senior Business Process Analyst, Enablement & Operations at OpenText, you play a crucial role in maintaining and enhancing the operational standards of the Governance Team. Your responsibilities include acting as the central guardian and orchestrator of documented processes, thereby contributing to various aspects of the organization: - Enhanced compliance and audit readiness: You will establish and uphold a robust framework of well-documented procedures to ensure compliance with internal standards and readiness for audits. - Streamlined knowledge access: Your role involves curating and managing process documentation to facilitate easy access to critical information and promote efficient knowledge transfer among teams. - Continuous process governance: You will oversee the lifecycle of Standard Operating Procedures (SOPs), ensuring they are up-to-date, effective, and seamlessly integrated into daily Engineering operations. - Reduced operational risk: By promoting adherence to processes and identifying areas for refinement, you will help mitigate administrative risks and enhance the long-term stability of Engineering workflow. In this position, reporting to the Engineering Enablement leader, you will be responsible for tasks such as managing the review, approval, and distribution of Engineering SOPs, overseeing the lifecycle of documentation, maintaining a centralized repository, administering training on SOPs, gathering feedback for process optimization, conducting process analysis, and supporting business operations in headcount tracking and planning. To succeed in this role, you should have at least 5 years of experience in the technology industry and possess the ability to organize information systematically, manage documentation libraries, interpret operational processes, manage multiple initiatives concurrently, collaborate effectively with diverse teams, and communicate requirements clearly. Optional qualifications that would be beneficial include experience in Quality Management, document management, and a basic understanding of Engineering terminology. If you require assistance or accommodation due to a disability during the application process, please contact hr@opentext.com. OpenText values collaboration, innovation, and personal growth, creating a vibrant workplace environment for its employees.,