Specialist Infrastructure AWS Publicis Sapient

About Publicis Sapient

Job Description

As a Specialist in this role, you will bring hands-on technological expertise, passion, and innovation to the table. Your primary responsibilities will include designing and enabling application support, handling production incidents, and driving continuous improvement in the application support processes. You will collaborate closely with cross-functional teams to ensure the smooth functioning of applications and provide timely resolution to any production incidents that may arise. Additionally, you will be involved in troubleshooting technical issues, identifying root causes, and implementing effective solutions to prevent recurrence. In this dynamic environment, you will have the opportunity to contribute to the enhancement of application support capabilities, participate in system upgrades, and help drive efficiency and reliability in the overall support process. Your expertise will play a key role in maintaining the stability and performance of critical applications, ultimately contributing to the success of the organization.,