SPCPS & GOTD Analyst Ford Motor Company
Ford Motor Company
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Chennai
Skills: MPL, Sales Planning, Testing, Escalation Management, Business process design, Customer Service, Inbound integration, Data load activities, Kinaxis based applications, SPCPS Kinaxis, Incident Resolution, Functional enhancements
About Ford Motor Company
Job Description
Drive and co-ordinate Inbound integration / data load activities from various applications Check and verify data robustness to support seamless mix authoring at feature level in Kinaxis based applications. Work with regional MP&L & Sales planning team to help author mix authorig in SPCPS Kinaxis Interact with technical, data & IT team members to diagnose and resolve incidents in Kinaxis Keep track of incident tickets for quicker resolution without affecting business. Interact with business / IT to document, follow and implement functional enhancements Coordinate with the PDO / Codification / IT teams to pull new definitions into application Support on testing functional enhancements in EDU and QA environment to avoid issues post implementation. Bring issues which require escalation/help to the leadership team for support. Regional/Goverance/Approval meetings Bring defects / enahancements request to approval forums Creat workbooks, worksheets, alerts, schedule task, scorecards, automation chain and dashboards in Rapid response Provide creative solutions to complex business problems while maintaining best practices; Work closely with Kinaxis Solution Architect to develop a business process design that leverages RapidResponse capabilities; Providing high levels of customer service Bacheors degree in Engg / Science / IT Drive and co-ordinate Inbound integration / data load activities from various applications Check and verify data robustness to support seamless mix authoring at feature level in Kinaxis based applications. Work with regional MP&L & Sales planning team to help author mix authorig in SPCPS Kinaxis Interact with technical, data & IT team members to diagnose and resolve incidents in Kinaxis Keep track of incident tickets for quicker resolution without affecting business. Interact with business / IT to document, follow and implement functional enhancements Coordinate with the PDO / Codification / IT teams to pull new definitions into application Support on testing functional enhancements in EDU and QA environment to avoid issues post implementation. Bring issues which require escalation/help to the leadership team for support. Regional/Goverance/Approval meetings Bring defects / enahancements request to approval forums Creat workbooks, worksheets, alerts, schedule task, scorecards, automation chain and dashboards in Rapid response Provide creative solutions to complex business problems while maintaining best practices; Work closely with Kinaxis Solution Architect to develop a business process design that leverages RapidResponse capabilities; Providing high levels of customer service,