Software Engineer (Service Now) Williams-Sonoma, Inc.
Williams-Sonoma, Inc.
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Collaborative environment, User Experience, Project Management, Problem Solving, Interpersonal Skills, ITSM, Coding, ITIL, Web services, APIs, Web technologies, Design Strategy, Information technology, Communicator, Product Performance Evaluation, runbookorchestration automation, customer centric attitude, Team player, Databaselevel integrations, SaaS Environment, technical components, English proficiency
About Williams-Sonoma, Inc.
Job Description
Job Description This role reports to the Manger of Business Workflow Automation. You Are Excited About This Opportunity Because You Enjoy working in a highly collaborative environment are an excellent communicator; in person, on email and over the phone identify opportunities for improving user experience execute enhancements on existing products evaluate and monitor the performance of the products in the assigned product categories understand the realities of working collaboratively with cross-functional partners and excel at elevating the overall performance of the team can prioritize and manage multiple complex projects with aggressive timelines pride yourself on your quality, time management and accuracy of work proven experience as a key technical resource contributing on the development of solutions in client environments are an experienced problem solver and enjoy resolving complex issues knowledgeable of runbook/orchestration automation have strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity are a proven team player Desirable Competencies 2+ years working in the ITSM or IT services/consulting industry preferred 2+ years coding Service Now features or similar platforms preferred Experience with ITIL Foundation level and other frameworks such as COBIT, IT4IT beneficial Experience with Web Services, APIs, Database-level integrations/ETL Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.) and working a SaaS environment Experience in driving design and strategy around tools Knowledge of technical components such as LDAP, VPN, SSL, and other technologies Must be fluent in English, both written and spoken Degree or equivalent, preferably in Information Technology and proven experience in technical development role,