SME - Account Manager - US Clients Saaki Argus & Averil Consulting

  • company name Saaki Argus & Averil Consulting
  • working location Office Location
  • job type Full Time

Experience: 5 - 5 years required

Pay:

Salary Information not included

Type: Full Time

Location: All India

Skills: Account Management, Enterprise Sales, Client Relationship Management, Sales forecasting, Analytical skills, Salesforce, adaptive, Renewal Management, Crossselling, Documentation Reporting, Industry Insight, Regulatory Compliance Solutions, Subscriptionbased Services, Problemsolving, Valuebased Negotiation, CRM platforms, Account Management Tools, Clientfocused, Goaloriented, Strong Communicator, Organized SelfDriven, Collaborative

About Saaki Argus & Averil Consulting

Job Description

Job Title: SME Account Manager US-Based Clients Location: Remote Job Type: Full-Time Overview: We are seeking a highly motivated and experienced SME Account Manager to manage and grow relationships with a portfolio of US-based enterprise clients. This role focuses on post-sale client engagement, renewal management, and expansion opportunities. If you're passionate about customer success, have a knack for strategic selling, and thrive in a fast-paced, B2B SaaS environment, this opportunity is for you. Key Responsibilities: Client Relationship Management: Oversee a portfolio of approximately 400 U.S. accounts, with a mix of long-term contract clients and those requiring active renewal management. Retention & Growth: Drive renewals and identify opportunities for account expansion and cross-selling, using consultative sales approaches to align with client business goals. Customer Engagement: Act as a trusted advisor by conducting regular business reviews, presenting performance insights, and advocating for client needs. Internal Collaboration: Coordinate across departments (Customer Support, Sales Operations, Finance, etc.) to ensure seamless client experiences. Sales Forecasting: Monitor usage trends and account health to forecast renewals and upsell opportunities accurately. Documentation & Reporting: Maintain up-to-date client records and activity tracking within CRM systems (Salesforce, Sales Navigator). Industry Insight: Stay current with industry trends and regulations, translating them into actionable insights and service enhancements for clients. Required Skills and Experience: 5+ years of experience in a B2B client-facing role with a strong background in account management or enterprise sales. Proven ability to manage complex sales cycles and multiple stakeholders. Experience in SaaS, regulatory compliance solutions, or subscription-based services is preferred. Demonstrated track record of exceeding growth and retention targets. Strong analytical skills with a focus on problem-solving and value-based negotiation. Familiarity with Salesforce, CRM platforms, and account management tools. Willingness to travel nationally and occasionally internationally (up to 50%). Key Attributes for Success: Client-Focused: Deep curiosity about client goals and a proactive approach to aligning services with business outcomes. Goal-Oriented: Driven by targets and outcomes, with a consistent record of meeting or exceeding KPIs. Strong Communicator: Excellent written and verbal communication skills, including experience with proposals and client presentations. Organized & Self-Driven: Skilled in time management and able to juggle multiple priorities effectively. Collaborative: Team player who works well across functions to ensure unified client support. Adaptive: Comfortable in a dynamic environment, adjusting to evolving client needs and market trends.,