Site Supervisor- F&B Prep Study
Prep Study
Office Location
Full Time
Experience: 0 - 0 years required
Pay:
Salary Information not included
Type: Full Time
Location: Delhi
Skills: Vendor Relationship Management, Client Relationship Management, Process management, SLA Management, Training, Development, Hotel Management, Service level tracking, Vendor Engagement, Food Beverage service, Complaint resolution, Grooming Standards, Standard Operating Process
About Prep Study
Job Description
To assist Manager - Operations on day-to-day operations by following our Standard Operating Process. The Site Supervisor role is a high intensity, high responsibility and hands on role. The role requires an individual to be highly involved in the day-to-day operations and be able to track and follow up on service levels. Key deliverables. Maintain healthy relationship with client/employees. Vendor relationship & on-the-go training. Managing and minimizing process and system deviations. Managing delivery SLAs and maximizing customer satisfaction. Engaging vendors & maximizing their business involvement. CIN NO: U74999KA2017PTC099239 ToBox Ventures Private Limited #1/4, Unit 2C, 2nd Floor, 1st Cross, Wilson Garden, Hosur Main Road, Bangalore 560 027. Email id: hr@gokhana.com; LandLine: 080-41119343 Roles & Responsibilities: Ensuring friendly, efficient and professional food & beverage service is provided to all employees of clients. Familiarize yourself with events to ensure employee requests and needs are met. Supervise team members of the vendor partners to ensure smooth daily operations. Actively resolve complaints and challenges presented by the employees. Conducting vendor partners training and ensuring all their staff are competent in-service procedures. Impeccable grooming and personal presentation. Ability to maintain high and consistent standards. Prerequisites: The ideal candidate should possess the following qualities: Bachelors degree or equivalent. 0-4 years of Experience. Food-Tech experience preferred. Hotel Management. Local language is mandatory.,