ServiceNow CMDB Developer Birlasoft
Birlasoft
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Configuration management, data governance, Business Analysis, Incident management, Documentation, ServiceNow Discovery, ServiceNow Graph Connectors, Update Sets, Data Repair, Agent Client Collector ACC
About Birlasoft
Job Description
Area(s) of responsibility JOB TITLE - Configuration Manager-ServiceNow Key Responsibilities Implementing, managing, and configuring ServiceNow Discovery to automate IT asset identification and tracking. Establishing and maintaining connections with various data sources using ServiceNow Graph Connectors. Overseeing data governance, defining the structure of the configuration management system, and supervising mapping and discovery activities. Leading the tracking and managing of update sets for system changes across environments. Understand business context and how to translate business and functional requirements into a sustainable ServiceNow implementation. Regular audits across CI types and implementation of data repair actions. Perform day to day support, administration and maintenance of ServiceNow Discovery initiatives. Implementing, managing, and configuring of Agent Client Collector (ACC) within the ServiceNow platform Diagnose and isolate incidents through testing and work to develop workarounds and/or fixes for system related issues. Develop clear and concise technical and process documentation.,