ServiceNow Admin Capgemini

  • company name Capgemini
  • working location Office Location
  • job type Full Time

Experience: 2 - 2 years required

Pay:

Salary Information not included

Type: Full Time

Location: Karnataka

Skills: User management, Incident management, Problem Management, System maintenance, Strong Communication Skills, collaboration, ServiceNow Administration, Workflows, ServiceNow ITSM, Platform upgrades

About Capgemini

Job Description

Job DescriptionAdminister and maintain the ServiceNow platform, including instance upgrades, patching, and monitoring.Manage user accounts, roles, permissions, and access controls.Configure and manage ServiceNow modules, workflows, and forms, including ITSM, ITOM, and HRSD.Collaborate with teams to implement platform changes and customizations.Create and manage ServiceNow reports, dashboards, and data analysis.Ensure system stability and resolve issues as they arise.Provide end-user training and support for the ServiceNow platform.Stay up to date with ServiceNow releases and best practices.Primary SkillsProficiency in ServiceNow administration tasks, including user management, workflows, and incident/problem management.Knowledge of ServiceNow ITSM and other modules.Experience with platform upgrades and system maintenance.Strong communication skills and ability to collaborate with multiple teams.,