ServiceNow Admin Capgemini
Capgemini
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: User management, Incident management, Problem Management, System maintenance, Strong Communication Skills, collaboration, ServiceNow Administration, Workflows, ServiceNow ITSM, Platform upgrades
About Capgemini
Job Description
Job DescriptionAdminister and maintain the ServiceNow platform, including instance upgrades, patching, and monitoring.Manage user accounts, roles, permissions, and access controls.Configure and manage ServiceNow modules, workflows, and forms, including ITSM, ITOM, and HRSD.Collaborate with teams to implement platform changes and customizations.Create and manage ServiceNow reports, dashboards, and data analysis.Ensure system stability and resolve issues as they arise.Provide end-user training and support for the ServiceNow platform.Stay up to date with ServiceNow releases and best practices.Primary SkillsProficiency in ServiceNow administration tasks, including user management, workflows, and incident/problem management.Knowledge of ServiceNow ITSM and other modules.Experience with platform upgrades and system maintenance.Strong communication skills and ability to collaborate with multiple teams.,