Service Technician Ramyoz Solutions
Ramyoz Solutions
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Customer Service, Communication, Quality Assurance, Inventory Management, Research, Report writing, Design, equipment monitoring, Preventative Maintenance, Safety checks, Crossdomain Engineering, Mechanical Knowledge, Electrical Knowledge, Electronics knowledge, Multidisciplinary Technologies
About Ramyoz Solutions
Job Description
Job Responsibilities: Use various strategies and tools to provide effective solutions to customers" concerns. Communicate with clients, engineers, and other technicians to ensure effective service delivery. Promptly follow up on service requests and provide customer feedback. Monitor equipment and machinery performance and develop preventative maintenance measures. Conduct quality assurance and safety checks on all equipment. Deliver demonstrations to educate customers on safe and effective equipment use. Provide recommendations about new features and product improvements. Monitor inventory and reorder materials when needed. Conduct research and attend workshops to stay abreast of industry developments. Write reports and present findings to Managers and Supervisors regularly. Apply cross-domain engineering skills, including basic knowledge of Mechanical, Electrical, and Electronics, to design multi-disciplinary technologies. Job Requirements: An ITI degree is preferred. A relevant certificate or license is advantageous. A valid driver's license and willingness to travel. Excellent active listening and customer service skills. Ability to handle multiple requests without being overwhelmed. Ability to remain professional under pressure. Superb work ethic and a growth mindset. Knowledge of MS Office. Job Types: Full-time, Permanent Benefits: Commuter assistance Flexible schedule Internet reimbursement Leave encashment Schedule: Day shift Morning shift Performance bonus Shift allowance Experience: total work: 1 year (Required) Work Location: In person,