Service Team Leader / Senior Service Engineer ABB
ABB
Office Location
Full Time
Experience: 5 - 5 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: Electrical engineering, Stakeholder management, Project Management, Planning, Coordination, Leadership, Management, Communication, Interpersonal relationship
About ABB
Job Description
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, well give you what you need to make it happen. It wont always be easy, growing takes grit. But at ABB, youll never run alone. Run what runs the world This Position Reports To Service Team Leader Your Role And Responsibilities In this role, you'll help run what runs the world, by taking meaningful work that drives real impact. Work model: Onsite Ensuring customer focus, urgency, and care in your direct area of responsibility, building sustainable customer relationships for growth, satisfaction, and retention. Driving the development of processes and practices based on customer feedback (Net Promoter Score) to consistently improve customer experience. Allocating, driving, and monitoring work based on order content, delivery time, competencies, and workload. Managing a team of service professionals, guiding their development, and ensuring effective organization and direction within your area of responsibility. Qualifications Diploma in Electrical Engineering or related discipline At least 5 years of technical experience in the Electrical industry Stakeholder/Project management experience in electrical switchgear Planning and coordination experience in technical services of electrical switchgears and devices Leadership and Management skills Good interpersonal relationship skills Good communication skills professionally with customers, colleagues, peers, subcontractors, vendors and other stakeholders. More About Us ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Divisions extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. We value people from different backgrounds. Could this be your story Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #RunsWhatRunstheWorld 96123745,