Service Team Lead (QR Sales) Delhi NCR Paytm
Paytm
Office Location
Full Time
Experience: 15 - 15 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Team Management, SLA Management, Material management, Upselling, Analytical skills, Data Management, Training, Inventory Management, Service Background, Stock Handling
About Paytm
Job Description
About Us: About Team : Responsibilities : 1. Team Management (Service FSEs) min 15-20. 2. SLA Management- Ticket Closure of both Proactive and Reactive Merchants issues.(device related) 3. Material Management from Hub to FSE.(Fwd and Reverse Logistics). 4. Upselling Skill. 5. Analytical and Data Manager. 6. Trainer Mindset. Criteria : 1. Strong service background 2. Industry- DTH/Broadband/Consumer Electronics etc. 3. Local market knowledge 4. Strong understanding of stock handling/ inventory management,