Service Support Engineer TRIONET INFO SOLUTIONS

About TRIONET INFO SOLUTIONS

Job Description

Company Name : TRIONET INFO SOLUTIONS Job Location : Trivandrum Salary : Up to 18,000 + Other Allowances Job Summary : We are seeking an experienced Service Support Engineer with a strong background in networking and related fields with 3 to 5 yr onsite experience. Ability to conduct site surveys and prepare bills of materials. The role requires both onsite and in-house support for our clients. Key Responsibilities : 1. Provide technical support to the customers and teammates. 2. Conduct site surveys to assess client needs and prepare the estimates. 3. Offer onsite and in-house support to clients, ensuring prompt resolution of issues. 4. Collaborate with team members to enhance service delivery. 5. Maintain accurate documentation of services performed and client interactions. Qualifications: 1. 3-5 years of relevant experience in networking, IP surveillance, firewall, router, biometric, and access control . 2. Strong problem-solving skills and the ability to work independently. 3. Experience in customer handling 4. Must possess a valid drivers license and have access to a personal bike. Benefits: Competitive salary based on experience and performance. Travel allowance and overtime compensation. Candidates from Trivandrum Preferred. How to Apply : Interested candidates can send their Resume to trionet.hr@gmail.com or +918590885546 Job Types: Full-time, Permanent Benefits: Leave encashment Shift: Day shift Experience: total work: 1 year (Preferred) Work Location: In person Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Internet reimbursement Leave encashment Paid time off Shift: Day shift Fixed shift Work Days: Weekend availability Work Location: In person Expected Start Date: 06/06/2025,