Service Manager MNR Solutions Pvt Ltd

About MNR Solutions Pvt Ltd

Job Description

1. Responsible for a branch
2. Ensure prompt response to customer issues
3. Ensuring quality of repair work in the workshop
4. Minimum vehicle downtime
5. Ensure availability of required tools and equipments in the workshop
6. Ensure availability of sufficient manpower with requisite skills to attend to customer complaints
7. Provide feedback to OEM on vehicle performance, aggregate life and critical failures in the field
8. Warranty & Goodwill claim administration in the workshop
9. Coordinate with proprietary parts dealers and service centers
10. Ensure implementation of policies and directions from OEM in the workshop
11. Maintain workforce morale and motivation in the workshop
12. Identify the training needs of his workshop employees and communicate to OEM
13. Implement changes/modifications in workshop based on customers feedback

Interested candidate share your cv or 9311031194.