Service Engineer Rapid Job Sountions
Rapid Job Sountions
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Customer Service, problem resolution, Revenue generation, Documentation, resource allocation, Service procedure development, Manpower control
About Rapid Job Sountions
Job Description
Service Engineer The main function of the job 1. Improve customer service experience 2. Take ownership of customer issues & resolve the problems 3. Develop service procedure & policy standards 4. Service revenue generation 5. Report & documentation related to service 6. Resource & manpower allocation & control Required qualification Eng. Degree or Diploma Required experience Min 3 to 6 years exp from engineering & operations Requirement of specialized knowledge / certification, if any Functional Competencies Necessaries technical competencies to handle service departments DirectorDeputy General Manager- Project & ServiceService EngineerService TeamService Asst Manager Responsibilities 1. Respond to customer service issues in timely manner 2. Develop & expand AMC-Spares-Service business as per given target 3. Create effective business service procedure & manpower 4. Supervise day to day operations in customer serviceAuthoriti Job Type: Full-time Benefits: Health insurance Provident Fund Schedule: Day shift Experience: Service Engineer: 3 years (Required) Work Location: In person,