Service Desk Support Excutive Goldmedal Electricals Pvt Ltd
Goldmedal Electricals Pvt Ltd
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Strong Communication Skills, Patience, Empathy, Technical knowledge, Problemsolving, Organizational Skills, Attention to Detail
About Goldmedal Electricals Pvt Ltd
Job Description
Full job description Responsibilities: Serve as the first point of contact for clients seeking technical assistance over the phone. Listen attentively to client issues and inquiries, providing accurate information and solutions. Guide clients through technical processes and resolutions. Understand client issues and discuss with technical team. Keep up-to-date with product knowledge, services, and technical aspects. Provide exceptional customer service while maintaining a friendly and professional demeanour. Qualifications: Strong communication skills. Patience, empathy, and the ability to explain technical details clearly. Basic understanding of technical concepts and problem-solving techniques. Previous experience of 1 years or more in customer service or technical support is a plus. Good organizational skills and attention to detail. Job Type: Full-time Shift: Day shift Work Days: Weekend availability Job Type: Full-time Benefits: Paid time off Shift: Day shift Morning shift Work Days: Weekend availability Language: English (Preferred) Work Location: In person Expected Start Date: 25/06/2025,