Service Delivery Project Manager Quess IT Staffing
Quess IT Staffing
Office Location
Full Time
Experience: 5 - 5 years required
Pay:
Salary Information not included
Type: Full Time
Location: Hyderabad
Skills: team handling, Client handling, Service delivery, Operations, International Voice Process BPO experience, Product Service Delivery, SLA KPI, People Manager, Excellent communication
About Quess IT Staffing
Job Description
You are seeking a Service Delivery Manager for one of your business clients, with locations in Bangalore, Hyderabad(Ind), Bhubaneswar, Visakhapatnam, and Chandigarh. The ideal candidate should have 5-10 years of experience and a maximum notice period of 20 days. The role requires candidates with 5 to 9 years of experience in International Voice Process BPO, along with a strong background in Product Service Delivery. Experience in managing SLAs/KPIs, team handling, client management, and people management is essential. Excellent communication skills are a must. The successful candidate will have hands-on experience in Service Delivery, managing KPIs/SLAs, operations, and leading a team of 15-20 individuals. If you meet these requirements and are interested in the position, please submit your resume along with details of your current CTC, expected CTC, location preference, and notice period.,