Service Delivery Engineer,Bhubaneswar Blue Star India
Blue Star India
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Bhubaneswar
Skills: Channel Management, Revenue generation, Customer engagement, Preventive Maintenance, Customer Relationship Management, Invoicing, Process Implementation, Service Business Expansion, Technical knowledge
About Blue Star India
Job Description
Job Description Regular review of open complaints and ensure response time and its closure as per SLAs Achieve Revenue generation targets. Ensure Preventive Maintenance adherence and audit quality of Service on regular basis. Maintain Customer i-base hygiene and regularly update end user data in system To drive customer engagement and high CSI. Building strong relationship with Customers by ensuring timely maintenance and addressing the concerns proactively. Ensure timely submission & processing of Invoices of NAD Customers. System and process implementation at all channel partners Key Responsibilities: Knowledge of products, Retail Channel, Service Business expansion Technical knowledge about Service offerings and Channel Management Knowledge of Revenue Generation (AMC, Revamp business) NAD Customer Services Short Info Posted: 576 day(s) ago Location: Bhubaneshwar Qualifications: B.Tech/Diploma Experience: 3 Years - 0 Months To 8 Years - 0 Months,