Service Advisor ( Nadakkavu ) ADITHYA HONDA
ADITHYA HONDA
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Kerala
Skills: Customer Service, Sales, Product Knowledge, Appointment Scheduling, Warranty Management, Workflow Management, Customer Relationship Management, Mechanical Knowledge
About ADITHYA HONDA
Job Description
Service Advisor Responsibilities: Greeting customers and directing them to available mechanics. Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car. Managing and overseeing the dealership's workflow and schedule. Calling customers to advise them about service changes or car pick-up times. Maintaining positive customer relationships to ensure repeat business. Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Schedule: Day shift Performance bonus Yearly bonus,