Service Advisor Needs Ayurveda Private Limited

  • company name Needs Ayurveda Private Limited
  • working location Office Location
  • job type Full Time

Experience: 5 - 5 years required

Pay: INR 3800000 - INR 4200000 /year

Type: Full Time

Location: Bangalore

Skills: Service, Claims, CSI, Commercial, Customer complaints, BASIC, Warranty, customer, Product Knowledge, vehicles, Interpersonal, work, excellent, strong, Math, ethic

About Needs Ayurveda Private Limited

Job Description

We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians.

Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. 

Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information required to provide excellent service.

Responsibilities

Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up

Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car

Manage and oversee the dealerships workflow and schedule

Call customers to advise them about service changes or car pick-up times

Maintain positive customer relationships to ensure repeat business