Service Advisor Needs Ayurveda Private Limited
Needs Ayurveda Private Limited
Office Location
Full Time
Experience: 5 - 5 years required
Pay: INR 3800000 - INR 4200000 /year
Type: Full Time
Location: Bangalore
Skills: Service, Claims, CSI, Commercial, Customer complaints, BASIC, Warranty, customer, Product Knowledge, vehicles, Interpersonal, work, excellent, strong, Math, ethic
About Needs Ayurveda Private Limited
Job Description
We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians.
Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled.
Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information required to provide excellent service.
Responsibilities
Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
Manage and oversee the dealerships workflow and schedule
Call customers to advise them about service changes or car pick-up times
Maintain positive customer relationships to ensure repeat business