Senior Systems Engineer Cognizant

About Cognizant

Cognizant is a multinational information technology services and consulting firm headquartered in the United States. Its headquarters are located in Teaneck, New Jersey, in the United States. Cognizant is listed on the NASDAQ-100 under the symbol CTSH.

Job Description

You are a Senior Systems Engineer with 2 to 4 years of experience, specializing in Dynatrace, ITIL V4, Service Now, and Unix in the context of Retail Banking. Your role involves working in rotational shifts without travel requirements. Your primary responsibility is to maintain and optimize systems for seamless operations. Your tasks include monitoring and ensuring the performance of systems through Dynatrace, providing support and troubleshooting for Unix-based systems, utilizing Service Now for incident management, and implementing ITIL V4 practices for enhanced service delivery. Collaboration with cross-functional teams, conducting system audits, maintaining documentation, and ensuring compliance with industry standards are crucial aspects of your role. You will participate in rotational shifts for 24/7 system support, assist in system upgrades and migrations, provide training to junior team members, and engage in continuous learning to stay updated with industry trends. Your contribution to the company's success lies in ensuring reliable and efficient system operations. Your qualifications include expertise in Dynatrace, ITIL V4 practices, Service Now, and Unix, with a preference for experience in Retail Banking. Strong problem-solving skills, attention to detail, and effective communication abilities are essential for this role. Certifications Required: - ITIL V4 Foundation Certification - Dynatrace Associate Certification,