Senior Support Analyst Oracle
Oracle
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: Communication skills, Phone Etiquette, Customer Support, Adaptability, Identifying customer needs, US Customer, Positive attitude, escalation calls, Team player
About Oracle
Job Description
VERY GOOD COMMUNICATION SKILLS & PHONE ETIQUETTE 3+ year of experience working for Customer support, handling minimum of 40+ calls per day Good experience in identifying customer needs and helping customers towards resolution Experience in working with US customer Maintain a positive attitude and calmly respond to customer complaints Handling escalation calls Proven ability to adapt and work in high stress environments, as per business need Must be willing to work in US rotational shifts Candidates must be willing to work from office all 5 days Team player Career Level - IC0,