Senior Specialist-Channel Setup IDFC FIRST Bank

About IDFC FIRST Bank

Job Description

Job Requirements Job Title: Senior Specialist Channel Setup Function/Department: Wholesale Banking Operations Job Purpose: The role holder has the responsibility to provide operational support for the entire gambit of Wholesale Banking products offered by the bank. It includes ensuring all processes are adhered as per the documented process. Roles & Responsibilities: Co-ordinate with internal business partners (e.g. Sales & Relationship Mangers, Product Managers, Compliance and Operations) on client project requirements to ensure successful delivery of all the required products, services and system solutions. Work closely with the product team as partners to promote quality solutions for clients Provide guidance to clients on documentation requirements and independently perform reviews of clients completed documentation Manage client issues during a project and ensure swift resolution Engage with compliance and legal teams to handle documentation exceptions and approval process Build and deepen working relationship with business partners Engage in consolidating monthly metrics and performing Post Implementation Reviews Work on ways and means to improve processes to achieve cost savings for the bank and service excellence for clients. Focus on total client relationship and servicing a broad range of client needs, or Operations Support within a specific wholesale operations area. Handle end-to-end delivery of solution to existing and new clients Educational Qualifications: Graduation: Bachelor of Commerce (B.com) / Bachelor of Science (B.Sc) / Bachelor of Arts (BA) / Bachelor of Business & Insurance (BBI) / Bachelor of Management Studies (BMS) Experience: 10-18 Years of relevant experience in Implementation of Wholesale Banking Operations products.,