Senior Software Engineer Welcare Hospital
Welcare Hospital
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Coordination, Customer Service, Communication, Data Analysis, Report generation
About Welcare Hospital
Job Description
The role involves working closely with doctors, nurses, and healthcare professionals to organize patient care and appointments. You will be responsible for addressing patient needs, responding to inquiries, and managing patient concerns. Additionally, you will handle patient complaints and compliments, as well as analyze complaint data. Conducting patient satisfaction surveys and ensuring high customer service standards are also key responsibilities. You will be required to communicate important patient information to relevant medical staff, coordinate across various departments, and assist patients with hospital transactions. Issuing analysis reports to management and identifying trends in monthly and quarterly reports will be part of your duties. This is a full-time position that requires in-person work at the designated location.,