Senior Reservation Executive Country Holidays Inn & Suites Pvt Ltd
Country Holidays Inn & Suites Pvt Ltd
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Noida
Skills: Customer Service, Excellent communication, Attention to Detail, Proficiency in reservation management software
About Country Holidays Inn & Suites Pvt Ltd
Job Description
Job Brief Managing reservations and booking requests from customers. Ensuring accurate and timely reservation processing. Providing excellent customer service by addressing inquiries and resolving issues related to reservations. Responsibilities Handling incoming reservation requests via phone, email, or online platforms. Confirming reservations and sending confirmation details to customers. Coordinating with other departments to ensure the availability of rooms or services. Managing cancellations and modifications to existing reservations. Maintaining accurate records of reservations and customer information. Bachelors degree in Hospitality Management or a related field (preferred). Proven experience in a similar role within the hospitality industry. Excellent communication and customer service skills. Attention to detail and the ability to work in a fast-paced environment. Proficiency in reservation management software and tools. Job Type: Full-time Schedule: Day shift Performance bonus Yearly bonus Experience: total work: 1 year (Preferred) Work Location: In person Speak with the employer +91 9536640906,