Senior Production Engineer - Service Now IDFC FIRST Bank Limited
IDFC FIRST Bank Limited
Office Location
Full Time
Experience: 5 - 5 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: GRC, Portal, mobile application, Workflow, Business Rules, Troubleshooting, Reports, Dashboards, Analytical skills, Communication skills, hrsd, Service Catalogues, Variable Sets, Flow Designer, UI Policies, Client Scripts, Serverside Scripts, Fix Scripts, Background Scripts
About IDFC FIRST Bank Limited
Job Description
Role/ Job Title: Production Engineer- ServiceNow. Function/ Department: Information Technology Job Purpose: Responsible for developing solutions based on functional specifications and technical design. Responsible for Unit/SIT and resolving bugs. Responsible for support on L2/L3 analysis production incident. Roles & Responsibilities: Hands on experience into HRSD, GRC, Portal, Mobile Application. Experience in creating service catalogues, variable sets, workflow, flow designer. Experience in creation of new fields on forms, writing validation around the same through UI policies, client scripts. Experience in writing script includes, business rules, server-side scripts. Ability to troubleshoot production issues and raise case with OEM for any product related issues. Ability to write fix scripts/background scripts for troubleshooting and fixing data related issues. Creation of new reports and dashboards as per business requirements. Troubleshooting instance performance related issues. Excellent analytical and communication. Education Qualification: Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA) Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA) Experience: 5 - 10 years,