Senior Process Specialist Inspiredge It Solutions
Inspiredge It Solutions
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Andhra Pradesh
Skills: Customer Service, Excel, Powerpoint, Technical Skills, Financial analysis knowledge, Excellent English communication
About Inspiredge It Solutions
Job Description
Financial analysis knowledge Excellent English to enable customer communication (Written and Verbal) Ability to handle any customer interaction professional and with a service-oriented attitude Reliable and precise work style, even under time pressure Excel / PowerPoint Skills. Experience with basic technical skills. Experience in software / hardware or telecom industry is a plus Responsibilities: Analyze telecom usage reporting and to create profiling of telecom lines. Work on activation, cancellation and swap of connectivity lines. Trouble shooting mobile network issues. Build and maintain client-facing reports showing telecom opportunities and savings. Respond to internal inquiries relating to telecom rate plan analysis and recommendations. Provide top quality customer service to clients, vendor and internal teams. Develop and own best practices, quality assurance methods, etc. Job Type: Full-time Benefits: Provident Fund Schedule: Evening shift Night shift Work Location: In person Speak with the employer +91 7893982225,