Senior Process Executive - P&C Cognizant
Cognizant
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Noida
Skills: Customer Service, Claim investigation, Claims processing, Analytical skills, Communication skills, Interpersonal Skills, Process Improvement, Compliance, Teamwork, Adaptability, Property Casualty Insurance, ProblemSolving Skills, Regulatory knowledge, Software Proficiency, detailoriented, Multitasking, Continuous Learning, professional development, customercentric approach, High Performance Standards
About Cognizant
Cognizant is a multinational information technology services and consulting firm headquartered in the United States. Its headquarters are located in Teaneck, New Jersey, in the United States. Cognizant is listed on the NASDAQ-100 under the symbol CTSH.
Job Description
Job Summary We are seeking a Senior Process Executive - P&C with 2 to 5 years of experience in Customer Service and Property & Casualty Insurance. The ideal candidate will have experience in Claim Investigation and Claims. This hybrid role requires rotational shifts and offers the opportunity to contribute to our companys success by ensuring efficient and effective process execution. Responsibilities Handle customer inquiries and provide timely and accurate responses. Process insurance claims and ensure all documentation is complete and accurate. Conduct claim investigations to verify the authenticity of claims. Collaborate with team members to improve process efficiency and effectiveness. Maintain up-to-date knowledge of industry regulations and company policies. Provide support to customers and resolve any issues or concerns they may have. Analyze data to identify trends and make recommendations for process improvements. Ensure compliance with all regulatory requirements and company standards. Assist in the development and implementation of new processes and procedures. Monitor and report on key performance indicators to ensure targets are met. Participate in training and development programs to enhance skills and knowledge. Communicate effectively with internal and external stakeholders. Contribute to a positive and collaborative team environment. Qualifications Possess a minimum of 2 years of experience in Customer Service within the Property & Casualty Insurance domain. Demonstrate expertise in claim investigation and claims processing. Exhibit strong analytical and problem-solving skills. Show proficiency in using relevant software and tools. Display excellent communication and interpersonal skills. Have the ability to work effectively in a hybrid work model with rotational shifts. Be detail-oriented and able to manage multiple tasks simultaneously. Show commitment to continuous learning and professional development. Demonstrate the ability to work independently and as part of a team. Exhibit a strong understanding of industry regulations and compliance requirements. Possess a customer-centric approach and a commitment to providing exceptional service. Have a proactive attitude and the ability to adapt to changing priorities. Show dedication to achieving high performance standards. Certifications Required Certified Insurance Service Representative (CISR) Certified Claims Professional (CCP),