Senior Oracle CX Consultant Info Services
Info Services
Office Location
Full Time
Experience: 4 - 4 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: CRM, Oracle Sales Cloud, Documentation, Presentation, Customer handling, solution design, requirement gathering, Testing, Oracle CX, Oracle B2C Service Cloud, Oracle Field Service, Oracle B2B Service Cloud, Problemsolving, Solution Architect
About Info Services
Job Description
You are a skilled Techno functional consultant with expertise in Oracle CX (CRM), particularly specialized in Oracle B2C Service Cloud, with over 5 years of experience. Your role will involve hands-on experience in Oracle Field Service, Oracle B2B Service Cloud, and Oracle Sales Cloud. You should have a minimum of 4 years of experience in implementing Oracle CX cloud solutions. Your responsibilities will include excellent documentation, presentation, customer handling, problem-solving, and solution design skills. You will have complete ownership of the project, from requirement gathering to reviews, testing, and solution deployment. Your tasks will also involve creating screens, components, and workflows tailored to meet customer requirements. Moreover, you must possess exceptional requirement gathering and documentation skills. Any previous experience as a solution architect in the insurance industry would be considered an advantage.,