Senior Customer Service Representative HCL Technologies
HCL Technologies
Office Location
Full Time
Experience: 0 - 0 years required
Pay:
Salary Information not included
Type: Full Time
Location: Noida
Skills: Customer experience, Advertising Sales, Domain Competencies
About HCL Technologies
Job Description
Senior Customer Service Representative Noida 0-3 Years INDIA Job Family Delivery Transaction Job Description (Posting). To create new customer accounts/ records in the CRM database and update the requirements to be delievered (1.) To clearly understand customer requirements, instructions and specifications (2.) To create new customer accounts/ records in the CRM database with all required information regarding requirements and product details (3.) To regularly and accurately update the customer records/ accounts as per progress of the project as per agreed SLA (4.) To accurately update billing to the customer, invoices to be sent and recovered; and, manage financial accounts pertaining to the customer on closure of the project within the agreed timelines Qualification BCom No. of Positions 20 Skill (Primary) Domain Competencies (BSERV )-Customer Experience-Advertising Sales Auto req ID 1580340BR,