Senior Customer Care Executive Source Trace
Source Trace
Office Location
Full Time
Experience: 2 - 2 years required
Pay: INR 100000 - INR 400000 /year
Type: Full Time
Location: Bangalore
Skills: Outbound Calling, Inbound Calls, HIPAA, Customer Service, Customer care, prescription queries
About Source Trace
Job Description
We are seeking an experienced Senior Customer Care Executive to manage and support the US medical prescription process in our Health Tech company. The ideal candidate will have 4+ years of experience in healthcare customer service, with a strong understanding of patient centricity, prescription handling, and compliance requirements. In this role, you will be responsible for handling customer interactions through email, chat, and outbound calls, ensuring a smooth and professional communication experience. You will serve as a vital link between the company and its clients, providing eff icient and accurate support.
Cloudphysician