Senior AR Caller - Client Support Qway Technologies
Qway Technologies
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Chennai
Skills: medical billing, EHR, emr, Zendesk, Analytical skills, Product Knowledge, Communication skills, ProblemSolving Skills, Professionalism, Team player
About Qway Technologies
Job Description
Job Description: Designation: Customer Support Executive L1 Billing Job Responsibilities: Experience in Medical Billing, EHR &/ EMR. Resolve tickets, complaints & transactions in Zendesk during and after each transaction. Possess analytical and problem-solving skills. Responsible for maintaining a high level of professionalism with clients & working to establish a positive rapport with every customer Work with the product team to stay updated on product knowledge & be informed of any changes in company policies Impact the companys bottom line by problem-solving and turning frustrated to a satisfied customer Ability to remain professional and courteous with internal & external customers at all times Efficiently communicate with vendors to fulfill the customer's needs. Must be available to work in Night shifts & be flexible to work on special holidays and weekends Excellent verbal and written communication skills with a customer service mentality Should be a good team player Shift timings: Should be flexible to work in any U.S Shift Eligibility: Candidates with a minimum of 2 years Experience in AR Calling from U.S Healthcare is Preferred Excellent oral & Written communication skills are mandatory Job Type: Full-time Benefits: Health insurance Life insurance Provident Fund Schedule: Monday to Friday Night shift US shift Performance bonus Quarterly bonus Shift allowance Yearly bonus Speak with the employer +91 7397746784,