SBC Deployment Engineer ConnX Inc.

  • company name ConnX Inc.
  • working location Office Location
  • job type Full Time

Experience: 5 - 5 years required

Pay:

Salary Information not included

Type: Full Time

Location: Hyderabad

Skills: Deployment, Design, Onboarding, Implementation, Escalations, Communication skills, SBC, Unified communication platform, L3 Support, Customer Communications, Prioritization, Documentation Skills

About ConnX Inc.

Job Description

Company Description ConnX is a leading provider in transforming legacy communication systems to cloud-based solutions, located in Hyderabad. Our Maestro platform offers comprehensive multi-vendor orchestration for seamless management, observability, security, and control. We aim to simplify complex enterprise networks to enhance customer and employee experiences. Role Description This is a full-time on-site role as a SBC Deployment Engineer at ConnX. Job Description: As SBC L3 Solution Engineer Unified communication platform, candidate will be playing role of both Deployment/Design for the new customers Onboarding, Implementation & later handover to Operations. Additionally, provide L3 support for Severity 1 issues. Experience Relevant of 5-8 years experience in L3 and Deployment Engineer capacity across SBC, UC infrastructure Able to handle escalations and customer communications Ability to prioritize in a complex, fast-paced environment Excellent communication and documentation skills Certifications (Desirable) SIP School certification Experience / Training with OEM in SONUS will be added advantage,