Salesforce Consultant Best Western Resort

About Best Western Resort

BWH Hotels is a leading global hospitality enterprise comprised of three hotel companies including WorldHotels, Best Western Hotels & Resorts and SureStay Hotels®. The global enterprise boasts approximately 4,300 hotels in over 100 countries and territories worldwide. With 19 unique brands across every chain scale segment, from economy to luxury, BWH Hotels suits the needs of developers and guests in every market as each brand offers its own personality and style.

The Best Western Resort Country Club is situated near Manesar on the Delhi-Jaipur Highway and is surrounded by lush green mustard fields. Pink City (Jaipur) and Taj Mahal (Agra) each are only 200 kilometers away.

Job Description

• Collaborate with clients to understand their business needs, goals, and objectives, and translate them into Salesforce solutions.
• Lead the implementation of Salesforce projects, including configuration, customization, and integration with other systems as required.
• Gather and document client requirements, and develop detailed project plans, timelines, and deliverables to ensure successful project execution.
• Configure Salesforce to meet client-specific business processes and requirements, including customizing objects, fields, workflows, validation rules, and reports.
• Work closely with cross-functional teams, including developers, administrators, and business stakeholders, to ensure seamless integration and alignment of Salesforce solutions.
• Provide guidance and best practices to clients on leveraging Salesforce features and functionality to drive process improvements and business efficiencies.
• Conduct end-user training sessions and create user documentation to facilitate successful adoption and maximize the benefits of Salesforce implementations.
• Perform data migration and quality assurance activities to ensure accurate and reliable data transfer to Salesforce.

Requirements:

• Bachelors degree in Computer Science, Information Systems, or Business Administration.
• Proven experience as a Salesforce Consultant, with a strong focus on implementations.
• Certified Salesforce Administrator Required, additional certifications are a plus.
• Experience with Sales Cloud, CPQ, Service Cloud, Experience Cloud, and Marketing Cloud
• In-depth knowledge of Salesforce products, capabilities, and best practices for implementations.
• Strong understanding of business processes and ability to translate client requirements into scalable and efficient Salesforce solutions.

Work Location : Gurgaon/ Hybrid (Work from Home Available) - The candidate must be ready to visit the office as and when required by the company.