Sales- V Promotor Maxicus

About Maxicus

Maxicus offers tech-enabled BPM services across industry verticals. We harness the power of the human touch blended with automation, robotics, cloud, Business Intelligence, and emerging technologies to help diverse businesses adapt to the digital world. 
The goal is to deliver high-quality, personalized services at all times. We create effective one-to-one customer journeys; promote efficient back-office & tech support, virtual commerce and offer best-in-class image annotation services. 
Having empowered 30+ global brands and Fortune 500 companies while processing over 4 Billion transactions, Maxicus is a trusted leader in the field of omnichannel customer engagement and revenue growth.
With our comprehensive portfolio of offerings and a strong commitment to sustainability, we have 4000+ dedicated employees serving clients across seven continents.

Job Description

Location: Gurgaon (WFO)
Notice period: Immediate to 30 days (max)
Experience: 0.6-1.5 years (can be extended to 3 years if the candidate is in budget)
Budget: 4.80 LPA
Interview mode: F2F round of interviews
Mandatory skills needed: excellent communication skills, Sales, candidate who can give demo to the clients of the company's products, Typing skills.
Industry experience: International BPO , Cabin crew, Hotel, Aviation.
No. of posistions: 20
Qualification required: Graduate

Job Overview :
We are looking for a pleasant and competitive Promoter that thrives in attracting new customers. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of product/services presentations, generating interest and qualifying sales prospects.

Your daily goal as a V-Promoter with Maxicus: To maximize customer experience for your customers
- Demonstrating and providing information on promoted products. Delivering presentations and demonstrations to customers and other stakeholders
- Create a positive image and lead consumers to use it
- Identify interest and understand customer needs and requirements
- Following up with customers and providing guidance on product selection. Responsible for attracting new customers and helping the company reach revenue targets
- Listening to what customers want and helping them find the perfect product for their needs.
- Constantly building product knowledge and delivering this knowledge in engaging ways
- Engaging in meaningful interactions and building good relationships with customers
- Meeting daily targets and submitting sales reports
    
What it means to be a part of the Operations Team:
Sales Operations is a division within a business that is charged with ensuring the efficiency and effectiveness of a company's sales. Sales Operations supports a company's sales team by creating, evaluating, and optimizing data sets and sales applications. Sales operations refers to the unit, role, activities and processes within a sales organization that support, enable, and drive front line sales teams to sell better, faster, and more efficiently

Basic requirements: 
• Proficiency in verbal and written communication (Min. Versant 6 level)
• Minimum one year experience in sales/International Call Centers/Brand Retail Stores Etc.
• Exposure and understanding of [Industry] business processes
• Typing speed should be 35 words per minute with 95 % Accuracy.
• Candidate should be clean shaved and well groomed.

Skill set we are looking for:
• Clarity of Speech in language supported by agent (English and Hindi mandatory)
• Accumen for sales.
• Ability to work in a fast paced metric driven environment with proficient multitasking and navigation in a windows environment.
• Strong written and verbal communication
• Analytical mind & attention to detail.
• Knowledge of Mobile technology / Consumer electronics product would be preferred
• Demonstrated consultative experience, ability to influence, resourceful
• Ability to demonstrate product and showcase benefits
• Rate of speech adaptable to customer conversation
• Extremely good Grammatical and sentence formation skills
• Good vocabulary and use of common phrasing in language supported by agent
• Proficiency in reading and comprehending the written English language
• Attentive listening – able to listen and probe in order to recognize important information and identity customer needs
• Patience to resolve complex issues and customer demand beyond policies
• Negotiation skills and provide effective rebuttals to objections raised bu customers/ caller

You have an edge over others if you:
• Are a graduate with at least 1 year of experience or Diploma with min. 3 Years of Experience
• Are as customer obsessed as we are
• Are willing to go beyond the boundaries of a job description to learn and execute
• Can adapt to changing business needs and customer demands.