Sales-Trainer-SUPPORT SERVICES-HR Candidate Experience site

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Job Description

Job Summary: We are seeking an experienced Functional Training Manager to design, develop, and deliver training programs that enhance the skills and product knowledge of the employees. The ideal candidate will have a strong background in sales training, adult learning principles, and Financial service products. Key Responsibilities: 1. Needs Assessment: Identify training needs through analysis of performance data, customer feedback, and leaders feedback. 2. Training Program Development: Design, develop, and deliver training programs that address identified needs, including product knowledge, sales skills, and soft skills. 3. Training Delivery: Deliver training programs through various channels, including classroom training, online webinars, and on-the-job training. 4. Training Evaluation: Evaluate the effectiveness of training programs through assessment of participant learning, sales performance, and customer satisfaction. 5. Sales/Service Enablement: Develop and maintain sales & service enablement tools, including sales guides, product sheets, and presentation materials. 6. Collaboration with Stakeholders: Collaborate with the leaders, product teams, and other stakeholders to ensure training programs align with business objectives. 7. Training Budget Management: Manage the training budget to ensure effective use of resources. Requirements: 1. Education: Bachelor's degree in Business Administration, Education, or related field. 2. Experience: Minimum 8+ years of experience in functional training, preferably in financial services industry. 3. Skills: Strong knowledge of adult learning principles, sales training methodologies, and NBFC products. Excellent communication, presentation, and project management skills.,