Sales Specalist Cogncise
Cogncise
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Goa
Skills: B2C Sales, Communication skills, MS Office tools, International Customer Sales, Targetoriented, CRM software
About Cogncise
Job Description
Job Title: Sales Specialist (3+ Years Experience) Location: Goa Shift: 5.00 am to 2.00 pm Employment Type: Full-Time Job Overview: We are seeking a highly driven B2C Sales Specialist with a minimum of 3 years of experience in handling international customer sales. The role involves interacting with global consumers, understanding diverse cultural buying behaviours, and converting inbound/outbound leads into successful sales across regions such as the US, UK, Australia, or Canada. The ideal candidate has excellent communication skills, is target-oriented, and thrives in a fast-paced, multicultural sales environment. Key Responsibilities: Handle inbound and outbound B2C sales calls and digital inquiries from international markets. Deliver high-quality product pitches tailored to the needs and preferences of customers. Identify customer needs and recommend appropriate solutions based on product features and benefits. Manage the complete sales cycle - lead disposition, follow-up, closing, and after-sales support. Maintain a strong understanding of the product portfolio to deliver confident, accurate, and persuasive sales pitches. Generate leads through referrals. Close sales and process transactions efficiently, ensuring compliance with company standards. Maintain accurate customer data and sales activity records using CRM systems. Handle customer objections, questions, and concerns with professionalism and care. Stay updated on market trends, competitor offerings, and customer preferences. Required Qualifications: Minimum 3 years of B2C sales experience in international outbound/inbound processes. Prior experience in a BPO Strong communication, negotiation, and customer service skills. Demonstrated ability to consistently meet or exceed individual sales targets. Proven ability to work with sales KPIs, lead conversion metrics, and revenue targets. Comfortable with phone and virtual selling. Proficient in using CRM software and MS Office tools. Self-starter with the ability to work independently and manage time effectively. Salary & Benefits: Competitive base salary + attractive commissions and performance bonuses Incentives for target achievements Paid time off, training, and development programs Sharing accommodation for outstation candidates,